Definition: Assertiveness is a form of communication in which needs or wishes are stated clearly with respect for oneself and the other person in the interaction. Assertive communication is distinguished from passive communication (in which needs or wishes go unstated) and aggressive communication (in which needs or wishes are stated in a hostile or demanding manner).
What is Assertiveness?
From Kristalyn Salters-Pedneault, PhD, former About.com Guide
Updated February 19, 2009
About.com Health's Disease and Condition content is reviewed by the Medical Review Board
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